![I keep getting a Download Failed message when I try to update to latest version of KONTAKT 6 — Community I keep getting a Download Failed message when I try to update to latest version of KONTAKT 6 — Community](https://us.v-cdn.net/6034896/uploads/AYH2W8Y13BIF/screen-shot-2022-05-18-at-2-35-33-pm.png)
I keep getting a Download Failed message when I try to update to latest version of KONTAKT 6 — Community
![Native Access Fehlermeldung: "Download Failed: Please Check Your Internet Connection" (Windows) – Native Instruments Native Access Fehlermeldung: "Download Failed: Please Check Your Internet Connection" (Windows) – Native Instruments](https://support.native-instruments.com/hc/article_attachments/360002231058/WindowsSettings_DE.png)
Native Access Fehlermeldung: "Download Failed: Please Check Your Internet Connection" (Windows) – Native Instruments
![Native Access Error Message: "Activation failed...Internal error during activation" – Native Instruments Native Access Error Message: "Activation failed...Internal error during activation" – Native Instruments](https://support.native-instruments.com/hc/article_attachments/360001167838/PathWindows.png)
Native Access Error Message: "Activation failed...Internal error during activation" – Native Instruments
![Native Access Fehlermeldung: "Activation failed...Internal error during activation" – Native Instruments Native Access Fehlermeldung: "Activation failed...Internal error during activation" – Native Instruments](https://support.native-instruments.com/hc/article_attachments/360001531129/Activation_Failed.png)
Native Access Fehlermeldung: "Activation failed...Internal error during activation" – Native Instruments
![I purchased kontakt 7 about a week ago but unfortunately receive this error message every time I try to download native access. I contacted customer support but everything they suggested so far I purchased kontakt 7 about a week ago but unfortunately receive this error message every time I try to download native access. I contacted customer support but everything they suggested so far](https://preview.redd.it/i-purchased-kontakt-7-about-a-week-ago-but-unfortunately-v0-teiyxsw6o09a1.png?auto=webp&s=066d8c3d33317ea7c6e4963a399670b8df6a4eec)
I purchased kontakt 7 about a week ago but unfortunately receive this error message every time I try to download native access. I contacted customer support but everything they suggested so far
![KOMPLETE 1-7 Installer Error Message: "Failure. Installation cannot proceed [...]" (Mac) – Native Instruments KOMPLETE 1-7 Installer Error Message: "Failure. Installation cannot proceed [...]" (Mac) – Native Instruments](https://support.native-instruments.com/hc/article_attachments/360000506329/InstallK7MacErrorMessage.png)
KOMPLETE 1-7 Installer Error Message: "Failure. Installation cannot proceed [...]" (Mac) – Native Instruments
![Native Access Fehlermeldung: Downloading (*Product*) failed: could not create new file or truncate existing file – Native Instruments Native Access Fehlermeldung: Downloading (*Product*) failed: could not create new file or truncate existing file – Native Instruments](https://support.native-instruments.com/hc/article_attachments/360003159457/mceclip1.png)
Native Access Fehlermeldung: Downloading (*Product*) failed: could not create new file or truncate existing file – Native Instruments
Native Access Error Message: "Download Failed: Please Check Your Internet Connection" (Windows) – Native Instruments
Native Access Error Message: "Download Failed: Please Check Your Internet Connection" (Windows) – Native Instruments
Native Access Error Message: "Download Failed: Please Check Your Internet Connection" (Windows) – Native Instruments
![KOMPLETE 1-7 Installer Error Message: "Failure. Installation cannot proceed [...]" (Mac) – Native Instruments KOMPLETE 1-7 Installer Error Message: "Failure. Installation cannot proceed [...]" (Mac) – Native Instruments](https://support.native-instruments.com/hc/article_attachments/360000496965/NA_NotInstalled.png)